Families

Giving parents, spouses, elderly family members and teenagers the ability to send audible alerts during emergency situations.

Caregivers and Service Providers

When every second matters, caregivers, babysitters and other service providers can alert parents and family members immediately.

Coaches and Teachers

Whether in school or out on the field, coaches and teachers can reach parents right away if the unexpected happens, giving parents peace of mind throughout the day.

Small Businesses

Business owners can rest assured that they can always get the attention of key employees in a time-sensitive situation.

About Us

Learn more about the team behind NeedUNow.

Support and FAQs

Find answers to common questions.

Download Now

Families

Giving parents, spouses, elderly family members and teenagers the ability to send audible alerts during emergency situations.

Caregivers and Service Providers

When every second matters, caregivers, babysitters and other service providers can alert parents and family members immediately.

Coaches and Teachers

Whether in school or out on the field, coaches and teachers can reach parents right away if the unexpected happens, giving parents peace of mind throughout the day.

Small Businesses

Business owners can rest assured that they can always get the attention of key employees in a time-sensitive situation.

About Us

Learn more about the team behind NeedUNow.

Support and FAQs

Find answers to common questions.

Download Now

Support and FAQs

See answers to common questions about using the app.

Support and FAQs

See answers to common questions about using the app.

FAQs.

Have questions? We’ve compiled answers to the most frequently asked questions to help give you the best app experience possible.

  • Answers To Common Questions
  • General
  • Using NeedUNow
  • App Features
  • Plans & Pricing
  • Privacy Policy

You are allowed 1 free contact with the Starter Plan, up to 10 contacts with our Standard Plan, and unlimited contacts with our Advanced Plan.

Yes. Without NeedUNow on their device, the contact cannot send or receive alerts with you.

No, NeedUNow is free for everyone to download and use. If you’d like to add more than 1 contact, we offer two affordable premium plans that allow you to do so.

Starter Plan: Alert 1 contact – Free

Standard Plan: Alert up to 10 contacts – $0.99/Month or $9.99/Year

Advanced Plan: Alert an Unlimited number of contacts – $4.99/Month or $49.99/Year

– The recipient isn’t logged into the app

– You have not successfully connected to that contact.  See relevant FAQs for “How do I add a contact?”  

– You have a one way connection. This means that user can send you an alert, but has not yet given you permission. To gain permission, send your desired contact an invite.

– The recipient has their phone turned off. 

If you’re sending an alert and the recipient isn’t responding, we recommend reaching out to them via a different method than NeedUNow, and if necessary, help them get logged back into the app.

In order to send an alert to someone, they must accept your invitation to connect. To invite a contact, click the icon in the top right corner of the screen, or go to the menu and select “Add a Contact”.

Yes, through NeedUNow, users are able to send an audible alert to the contact’s phone that will be heard even if that phone is set to silent or do not disturb.

You are in control of who you connect with on NeedUNow. It is meant to be used as an emergency alert communication tool to contact friends, family, and others in urgent and emergency situations, it is not meant to be used as a regular messaging platform. If any of your contacts are sending messages that don’t align with the app’s main purpose, you can simply delete the contact.

The app is available on both Android and iOS platforms through the Play Store and the App Store. You must have Android 7.0+ or Apple 11.0+ to operate the app.

As with any app, we have to utilize a small amount of battery to run the app. We use less power than your Phone application, and just about any other application on your mobile device. You should not have a noticeable reduction in battery life after downloading NeedUNow.

We reside in the memory of your phone as an app that is constantly working in the background. We have worked with Apple and Google to get that memory usage as small as possible so that it doesn’t affect any other application running on your device.

We don’t push ads. Our only revenue source is derived from the various subscription plans.

Yes, NeedUNow currently only operates on phones.

Yes. NeedUNow was developed by In-telligent and is powered by In-telligent’s patented alerting technology. To learn more about their patents, click HERE.

To send an alert to someone through NeedUNow, they must accept your invitation to connect.  To invite a contact, click the icon in the top right corner of the screen, or go to the menu and select “Add a Contact”. They will receive a text message inviting them to connect, and once accepted, you will be able to send them audible alerts. This only needs to be done once.

 

 

In order to receive alerts from someone else through NeedUNow, you must receive and accept an invitation from that person to connect.  After someone has invited you to connect, you will see their pending invitation on your “Contacts” screen.

Step 1: Launch the NeedUNow app, which will open the Contacts tab. If you already have the app open, click over to contacts.

Step 2: Click on the message icon located next to the contact you want to send to.

Step 3: Compose your message within the Compose window.

Step 4: Hit send.

After receiving an alert, launch NeedUNow and the alert sound will stop.

Swipe left on the contact you want to delete and hit the trash button.

When you receive an alert, the NeedUNow alert sound will play even if your phone is set to silent or do not disturb.

Click the icon to hear what an alert will sound like.

 

When you receive an alert, a NeedUNow notification shows up on your locked screen and the NeedUNow alert sound will play even if your phone is set to silent or do not disturb.

Click the icon to hear what an alert will sound like.

 

Step 1: Launch the NeedUNow app and click over to the Alerts tab.

Step 2: Click on the Sent Alert you want to see delivery information for.

Step 3: Look at the Delivered and Read icons at the bottom of the screen. A gray message symbol with an X means that the message hasn’t been delivered or read. A red message symbol with a check means that it has.

You can send alerts to up to 1 contact for free on NeedUNow. To send alerts to more than 1 contact, you will need to subscribe to a premium subscription within the App on the ‘Subscriptions’ page.

Starter Plan: Alert up to 1 contact – Free

Standard Plan: Alert up to 10 contacts – $0.99/Month or $9.99/Year

Advanced Plan: Alert an Unlimited number of contacts – $4.99/Month or $49.99/Year

Yes, once you have enrolled in a subscription plan with NeedUNow, your plan will automatically be renewed every month or every year, depending on the plan you choose.

NeedUNow offers an “Advanced Plan” that is perfect for small businesses and  organizations that allows you to alert an unlimited number of contacts once you have added them to your contact list.

NeedUNow subscriptions are managed directly by Apple’s App Store and Google’s Play Store.  Click “Cancel” on the Subscription page within NeedUNow to be brought directly to the App or Play Store.

Although we cannot guarantee that our or our vendors’ servers are impenetrable, we have attempted to establish and implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online in accordance with generally accepted best practices. Where we use outside vendors to collect, store, or process data, we attempt to use vendors who likewise also establish and implement reasonable procedures.

Talk to us.

If you have a question that wasn’t covered on our FAQ page, or something else is on your mind, feel free to send us a message and one of our Account Managers will be in touch.

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